In our consulting work, we are frequently brought into organizations to help them move to the next level of their growth. As we interview management, employees, and clients and listen to their perspectives, we build a picture of the organization,...

Culture can mean the difference between high and low performance, between positive, low, and “no” morale — in our parlance, between Mission-Challenged and Mission-Driven organizations. But don’t just take our word for it. Empirical research has tied quality of culture...