Insights

Are You Leading Through Crisis or is Crisis Leading You? The buzz about leadership through crisis often centers around concepts like crisis management. Crisis management is defined as the way an organization deals with sudden events that threaten to harm...
Responsive Planning: How To Come Out Ahead in a Pandemic The pandemic is exposing tremendous gaps in our teams, our organizations, and our society. And, to be honest, in each of us. As consultants, we hear clients expressing vulnerability about...
“This situation has exposed a lot of gaps, from macro (societal and organizational) to micro (individuals and teams). We can use this crisis to find solutions and create stronger, more resilient people, teams, and organizations for the future. Now is...
We believe reflective thinking requires leaders to gather a brain trust of trusted stakeholders (this could be a combination of senior leaders, team members from various departments, board members, partners, advisors, other stakeholders). Convene this group and meet together daily...
How do you strategically approach a crisis and shift from an immediate-needs perspective to reflective, long-term thinking? This is a high-level leadership challenge.  Here are the key ways we support leaders to be reflective thinkers: Recognize in times of crisis,...
Many organizations can benefit from a transformative paradigm shift, whether they realize it or not. Thomas Kuhn first described the concept of a “paradigm shift” in his 1962 book The Structure of Scientific Revolutions. He was talking about how established...
In today’s digital news era, middle- and high-school youth are browsing smartphones, tablets, laptops and TV’s for hours a day. Many of them do not have the skills to think critically and question if what they are watching and reading...
The transportation sector today is in constant flux and innovation. In Los Angeles, city planners are connecting transit to affordable housing. The City of Chicago just launched an e-scooter pilot program.  Audi developed a “carbon-neutral” factory to produce electric cars....
In our consulting work, we are frequently brought into organizations to help them move to the next level of their growth. As we interview management, employees, and clients and listen to their perspectives, we build a picture of the organization,...
Culture can mean the difference between high and low performance, between positive, low, and “no” morale — in our parlance, between Mission-Challenged and Mission-Driven organizations. But don’t just take our word for it. Empirical research has tied quality of culture...